DATA PROTECTION POLICY

Introduction

This data protection policy (the “Policy”) sets out the principles and procedures that Microlearn Africa (“Microlearn Africa”) follows in relation to the processing of personal data of website visitors and users (the “Data Subjects”).

Data Processing

Microlearn Africa collects and processes personal data of Data Subjects in order to provide the services offered on the website, including but not limited to:

• Contact information (such as name, email address, and phone number)
• Demographic information (such as age, gender, and location)
• Information about the Data Subject’s interests and preferences

Microlearn Africa may also collect and process personal data of Data Subjects in order to:

• Send the Data Subject marketing communications
• Improve the website and the services offered on the website
• Comply with legal and regulatory requirements

Legal Basis for Processing

Microlearn Africa processes personal data of Data Subjects on the following legal bases:

• Consent: The Data Subject has given their consent to the processing of their personal data for one or more specific purposes.
• Contractual necessity: The processing of the personal data is necessary for the performance of a contract to which the Data Subject is party or in order to take steps at the request of the Data Subject prior to entering into a contract.
• Legal obligation: The processing of the personal data is necessary for compliance with a legal obligation to which Microlearn Africa is subject.
• Vital interests: The processing of the personal data is necessary in order to protect the vital interests of the Data Subject or of another natural person.
• Public interest: The processing of the personal data is necessary in the performance of a task carried out in the public interest or in the exercise of official authority vested in Microlearn Africa.
• Legitimate interests:The processing of the personal data is necessary for the purposes of the legitimate interests pursued by Microlearn Africa or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the Data Subject which require protection of personal data, in particular where the Data Subject is a child.

Data Sharing

Microlearn Africa may share personal data of Data Subjects with third parties, including but not limited to:

• Service providers who assist Microlearn Africa in providing the services offered on the website
• Marketing partners who help Microlearn Africa to market its products and services
• Law enforcement agencies if Microlearn Africa is required to do so by law

Microlearn Africa will take all reasonable steps to ensure that any third parties to whom it shares personal data of Data Subjects comply with Kenya’s laws on data protection.

Data Security

Microlearn Africa takes all reasonable steps to protect the security of personal data of Data Subjects, including but not limited to:

• Using appropriate technical and organizational security measures
• Limiting access to personal data to authorized employees and agents
• Requiring employees and agents to comply with Kenya’s Data Protection Laws.

Data Retention

Microlearn Africa will retain personal data of Data Subjects for as long as necessary for the purposes for which it was collected or processed, or as required by law.

Data Subject Rights

Data Subjects have the following rights in relation to their personal data:

• The right to access their personal data
• The right to have their personal data corrected if it is inaccurate or incomplete
• The right to have their personal data erased
• The right to restrict the processing of their personal data
• The right to object to the processing of their personal data
• The right to port their personal data to another controller
• The right to lodge a complaint with a supervisory authority

Data Subjects can exercise their rights by contacting Microlearn Africa at info@microlearn.africa 

Changes to the Policy

Microlearn Africa may change this Policy from time to time. Any changes to the Policy will be effective immediately upon publication on the website.

Contact Information

If you have any questions about this Policy, please contact Microlearn Africa at info@microlearn.africa

Cookie Policy

Microlearn Africa uses cookies on its website to improve your experience. Cookies are small files that are stored on your computer or mobile device when you visit a website. They are used to collect information about your browsing activity and to remember your preferences.

Microlearn Africa uses cookies for the following purposes:

• To remember your preferences, such as your language and font size
• To track your browsing activity so that we can improve our website
• To target you with advertising that is relevant to your interests

You can choose to disable cookies on your computer or mobile device. However, if you do, you may not be able to use all of the features of Microlearn Africa’s website.

Here are the types of cookies used by Microlearn Africa:

• Essential cookies: These cookies are essential for the website to function properly. They allow you to log in, use the shopping cart, and make purchases.
• Performance cookies: These cookies collect information about how you use the website, such as the pages you visit and the links you click. This information is used to improve the website and to make it more user-friendly.
• Targeting cookies:These cookies are used to track your browsing activity so that we can show you advertising that is relevant to your interests.

You can block cookies by changing the settings on your browser. However, if you do, you may not be able to use all the features of Microlearn Africa’s website.

If you have any questions about Microlearn Africa’s cookie policy, please contact us at info@microlearn.africa 

Microlearn Africa Privacy Policy

Microlearn Africa is committed to protecting the privacy of our users. This policy explains how we collect, use, and share personal information about our users.

What information do we collect?

We collect personal information from our users when they:

• Create an account
• Make a purchase
• Contact us
• Provide us with feedback

The personal information we collect may include:

• Name
• Email address
• Phone number
• Address
• Payment information
• Demographic information (such as age, gender, and location)
• Information about your interests and preferences

How do we use your information?

We use the personal information we collect to:

• Provide you with the services you have requested
• Communicate with you about your account and orders
• Improve our website and services
• Send you marketing communications
• Comply with legal and regulatory requirements

Do we share your information?

We may share your personal information with:

• Third-party service providers who help us provide our services, such as payment processors and shipping companies
• Advertisers who help us target our marketing communications
• Government agencies if required by law

We will never sell your personal information to third parties for their marketing purposes.

How do we protect your information?

We take steps to protect your personal information from unauthorized access, use, and disclosure. These steps include:

• Using secure servers
• Encrypting sensitive information
• Limiting access to personal information to authorized employees and agents
• Requiring employees and agents to comply with our privacy policies

What are your rights?

You have the right to access, correct, delete, and restrict the processing of your personal information. You also have the right to object to the processing of your personal information and to port your personal information to another organization.

To exercise your rights, please contact us at info@microlearn.africa 

How can you contact us?

If you have any questions about this privacy policy, please contact us at info@microlearn.africa 

Changes to this policy

We may update this privacy policy from time to time. Any changes to this policy will be effective immediately upon publication on our website.

By using our website, you consent to the collection, use, and sharing of your personal information in accordance with this privacy policy.